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Post Aug 16, 2019 11:36
Hello,

When using the text tool I get an immediate crash. Using the Note tool doesn't have that problem
Site Admin
Post Aug 18, 2019 07:36
Hi arytr, sorry to hear you're experiencing a crash.

What operating system are you using?
What edition of the software are you using?
Does the crash occur as soon as you click the T icon to activate the text tool? Or does it happen when you click the map to begin adding text? Or is it after that?
Post Aug 20, 2019 20:20
David Walters wrote:
Aug 18, 2019 07:36
Hi arytr, sorry to hear you're experiencing a crash.

What operating system are you using?
I'm using Windows 10.
David Walters wrote:
Aug 18, 2019 07:36
What edition of the software are you using?
Does the crash occur as soon as you click the T icon to activate the text tool? Or does it happen when you click the map to begin adding text? Or is it after that?
I'm on version v4.3.8
It crashes at random. Most the time the crash happens the moment I click the T or press T, just now I tested and it crashed after I added two texts.
Site Admin
Post Aug 21, 2019 19:05
Hi, that's helpfùl thanks.

Are you using Gamer, Pro or Steam edition?

What font settings are you using ? Font family, style, size, fake bold / italic / underline. Etc.

Can you describe your computer, is it a laptop or desktop? Does it have a dedicated graphics card? Does it have the latest drivers?

When it crashes is there an error message? Does the application hang and become unresponsive, or does it actually exit?

My guess at the moment is there's a failure to create the dynamic textures needed to render the typed characters. Not sure why that'd fail so I'm still guessing, this is the first reported issue with the text tool so I'm not sure exactly what's up. Just pressing T, (not actually clicking to start text entry) shouldn't cause crash though.

I'll try and get to the bottom of this.
Post Oct 27, 2019 19:04
I've did some testing again. Apparently the crash only occurs whenever I try to use the text tool in Keyboard Mode. So when I deactivate keyboard mode and either click the text tool or press T, it works as expected. However once I switch to said mode and do either of these, it's an instant crash.

I use Gamer Edition.
I don't know how to set my font. I only see options to change colors and align left, center and right.
It's a desktop PC with a Geforce RTX 2060 using the latest drivers.
There is no error message, the GC window freezes and about 2 seconds later it just disappears.
Site Admin
Post Oct 27, 2019 22:42
Thanks for the reply arytr - I can confirm this crash is repeatable on my machine too. Phew! Apologies for the inconvenience I'll need to look into why this is happening but it should be fixed in the next version.

The gamer edition has limited text features, just enough for cRPG mapping. For the full Text Tool feature set you'll need the Pro or Steam editions.
Site Admin
Post Oct 28, 2019 17:24
I've found the problem and it will be fixed in the next update. This only affected the Gamer Edition.
Thanks again for the report and apologies again for the inconvenience caused.
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